COVID-19 SAFETY MEASURES

At Orabel Suites, keeping the highest health and safety standards is our top priority. To ensure that, we have introduced and implemented the following measures:
 

• We collaborate with the top professional dry cleaning and ironing companies in Santorini
• We are equipped with the most up-to-date professional cleaning and sanitising systems
• We use only branded disinfection products that comply with our strict health & safety standards against Covid-19
• All rooms and public spaces are daily thoroughly cleaned and sanitised after every visit
• We daily inspect, clean, and replace if necessary, all air-condition filters in order to ensure optimal indoor air quality
• Our personnel is fully trained on new safety and social distancing protocols
• Our housekeeping personnel ensures the proper cleaning and sanitisation of all rooms and public spaces always equipped with single-use masks and gloves as well as hydroalcoholic gel.
• We constantly air out our rooms, using professional disinfectants and hot water rinsing, paying special attention to touch points, such as switches, door handles, seating areas, armrests, remote controls etc.)
• We remove all visible and non-visible stains from any type of surface with the most appropriate detergents and we wash all utensils and items by following the makers’ guidelines.

Steam cleaners
We use Kärcher steam cleaners to ensure cleanliness in the entire hotel and make sure that everything is cleaned fibre-deep completely without chemicals. Thanks to their top cleaning performance, the steam kills 99.99% of all common household bacteria on hard surfaces, fittings, tiles, mirrors and more, to ensure maximum hygiene and a healthy living environment.

Hand sanitisers
Hand sanitiser has become one of our closest friends during these past few months and it is vital to protect our staff and our guests, as well as to prevent the spread of the infection. Therefore, Orabel Suites offers hydroalcoholic gel completely for free, at hand sanitiser dispensers installed in every room, the reception, and all public spaces. The safe stay of our guests starts from the point of their arrival.

Common touch points
Research has shown that common touch points (e.g. keys, door cards) constitute one of the key infection-spreading hot-spots in hotels. Keeping that in mind, in Orabel Suites we disinfect and sanitise all keys and door cards – before and after each use – using special UV-lamps. In addition, we offer to sanitise any of your personal belongings at your request. Upon your arrival you will find in your room a set of single use face masks, ISO-certified from the World Health Organisation (WHO) and Greek authorities.

Contactless check-in
We offer web check-in as well as the option to make the check-in outdoors when the former option is not possible.

In-room breakfast
In-room breakfast was always one of our guests’ favourite things. Therefore, we continue to offer this service, having knowledge of and abiding to the guidelines regarding preparation, cooking and serving that the new health & safety hotel protocols require.